Payment Policy

Effective Date: March 18, 2025

Thank you for shopping with TONENOVAS. This Payment Policy outlines the payment methods, procedures, and terms for all purchases made through our website (https://tonenovas.xyz/). By making a purchase on our website, you agree to the terms and conditions set forth in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also make payments through PayPal for secure transactions.
  • Other Payment Methods: We may offer additional payment methods, such as digital wallets or third-party payment processors, which will be displayed during checkout.

2. Order Processing and Payment Authorization

  • Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation with the details of your order. Please review your order carefully to ensure that all information is correct.
  • Payment Authorization: All payments are subject to authorization by the payment processor. We reserve the right to refuse or cancel any order if the payment authorization is not successful or if there are issues with the payment method.
  • Payment Verification: To prevent fraud, we may request additional information or verification from you to process your order. This may include verifying your billing address or requesting proof of identity.

3. Pricing and Taxes

  • Product Prices: All product prices are listed in U.S. Dollars (USD). Prices are subject to change without notice, and we reserve the right to adjust prices based on availability, promotions, or errors.
  • Sales Tax: Sales tax will be applied to your order based on the applicable rate in your shipping address. The sales tax will be calculated during checkout and will be displayed before you complete your purchase. If you are exempt from sales tax, you must provide the necessary documentation during checkout.

4. Payment Security

We take your payment security seriously. Our website uses encryption technologies and secure payment gateways to protect your payment information. We do not store or have access to your full payment details (such as credit card numbers) after the transaction is completed.

5. Failed or Declined Payments

If your payment is declined or fails, we will notify you immediately. You will be asked to provide an alternative payment method to complete your purchase. Orders will not be processed until payment has been successfully authorized.

6. Currency and Payment Method Issues

  • Currency: All transactions on our website are processed in U.S. Dollars (USD). If your payment account is based in a different currency, you may be charged conversion fees by your payment provider.
  • Payment Method Issues: If there are any issues with your payment method, such as expired cards, insufficient funds, or incorrect information, we will not be able to process your order. It is your responsibility to ensure that your payment method is valid and updated.

7. Order Cancellation and Refunds

If you wish to cancel an order, please refer to our Refund and Return Policy for instructions. If your order is canceled, a refund will be issued to the original payment method used for the purchase. Refunds may take several business days to process, depending on your payment provider.

8. Subscription and Recurring Payments

If you have subscribed to any recurring services or products, the payment for these services will be automatically processed at the beginning of each billing cycle. You will be notified prior to any charges being made, and you may cancel your subscription at any time by contacting our customer service team.

9. Changes to This Payment Policy

TONENOVAS reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our payment procedures.

10. Contact Us

If you have any questions or concerns regarding this Payment Policy or your payment, please feel free to contact us:

TONENOVAS
4497 Cherry Ridge Drive,
Rochester, New York, United States
Phone: 585-797-8099
Email: info@tonenovas.xyz
Website: https://tonenovas.xyz/

Thank you for choosing TONENOVAS!